FAQs

Frequently Asked Questions

Hopefully we’ve been able to answer some of your questions below – if not please email us and we will be happy to help!

  • Q:Are there laundry facilities?
    • Yes
  • Q: Is there air-conditioning in the apartments?
    • Yes, all apartments are air conditioned.
  • Q: Is the accommodation in walking distance to the town centre?
    • The accommodation is approximately 10 km from Camucia-Cortona.
  • Q: What if I’m vegetarian or require a particular diet?
    • You are able to choose from an open menu for all meals and the selection is varied and caters well for vegetarians.
  • Q: Can I drink the tap water in Italy?
    • Yes, although many people prefer bottled water.
  • Q: What will the food be like?
    • The food is typically Italian; all the meals provided are from an open menu and you are therefore able to select from a large range of foods.
  • Q: Is Tours of Tuscany insured?
    • Tours of Tuscany is an Australian company registered with the Australian Securities and Investments Commission and carries Public Liability insurance & Professional Indemnity insurance.
  • Q: What happens if I need to cancel?
    • Please see our terms and conditions.
  • Q: Can I make changes to my itinerary before or during the trip?
    • Itineraries are provided in order to ensure all our guests have the utmost travelling experience and we therefore do not amend itineraries once your tour has commenced.
  • Q: What time is check-in/check-out?
    • Check-in/check-out is from 3:30pm Check Out is at 10am.
      As we are unable to store luggage, it is essential this be taken into consideration when making travel arrangements for arrival and departure days.
  • Q: Do I need travel insurance?
    • We highly recommend travel insurance and all who book with Tours of Tuscany require proof of travel insurance. You are required to purchase your own travel insurance to cover cancellation coverage, airline tickets, trip delay, lost luggage or any potential medical expenses.
  • Q: Can young children travel?
    • Our tours are not suitable for young children. However private tours can be arranged upon request.
  • Q: What time do our day trips start?
    • Our touring day generally commences at 9am
  • Q: How often do your tours run?
    • Generally our touring season commences 30th March through till end of October. However please see tour details for specific tour departure dates.
  • Q: What is the dress code?
    • Comfortable clothing and walking shoes for daily tours and smart casual for dinners.
  • Q: Is there a lot of walking?
    • Walking is part of the tour itinerary and although in some instances you may need to climb stairs and walk over cobble stoned streets, the walking is quite leisurely and you are able to stop and take a break if required.
  • Q:Who takes the tours?
    • Ines Fabris, Director of Tours of Tuscany, personally takes you on tour together with her daughter Monique.
  • Q:When is the best time to travel?
    • July, August, September is peak season, both from the number of travellers and the Summer heat. Although June can sometimes be mild. May and June and September and early October are good options for milder weather conditions.
  • Q:Is there any free time?
    • We have scheduled tour free days within our respective itineraries and there is also the opportunity of spending time on your own on any of the scheduled daily tours.
  • Q: What is the average age of those in your groups?
    • Our guests vary in age from 35 through to 75 years of age.
  • Q: What can I do on a Tour Free Day?
    • You can choose from a variety of additional activities that we have on offer, these range from cheese making, cooking classes, horse riding, Vespa/cycling tours and many more. Booking prior to the tour is recommended. Alternatively you can visit another township via train or spend the day in Cortona.
  • Q: Is there access to Wi-Fi?
    • There is Wi-Fi at all of the accommodations. However please remember that some of these places are in the countryside and although the Internet generally works quite well, it may not be the speed to which you are accustom.
  • Q: How are the meals provided?
    • Within your apartment you will find all necessary items to make either a continental or cooked breakfast at your leisure prior to leaving for the day. Lunches are generally at a Caffe or restaurant where you choose one course from the menu, this is generally a light lunch.
      All dinners are at a local restaurant or Trattoria. Dinner is 2 courses chosen from an a-la-carte menu. Local wine is included with dinner.
  • Q: How far will we be cycling?
    • The distance is approximately 20km per day.
  • Q: Do I have to be very fit for this tour?
    • We recommend a reasonable level of fitness. The distances may not seem far but there are a number of hilly areas.
  • Q: What happens if it rains?
    • We always keep track of the weather forecast, should it rain we will do our best to re-schedule for another day if possible.
  • Q: What cc are the Vespas?
    • The Vespa are 125cc.
  • Q: I’ve never ridden a Vespa or a Motorbike before, can I still join this tour?
    • Of course you can, however for your safety you will ride pillion with the guide.

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