Tours of Tuscany Pty Ltd is committed to respecting the privacy of your personal information. This policy statement explains how we collect, store, use and disclose personal information and what steps we take to comply with privacy laws.
Tours of Tuscany Pty Ltd do not make any representations about third party web sites that may be linked to the web site.
Collection and use of personal information
Tours of Tuscany Pty Ltd does not collect or record personal information, other than information you choose to provide though our Enquiries and Booking request forms on our Web or via other correspondence from you such as emails, letters and other communications. We only collect personal information about you which is necessary for us to respond to your enquiry, provide further requested details and to confirm booking arrangements, establish and administer your account, provide services to you or to comply with the law.
The purposes for which we will generally collect and use your information include complying with legislative and regulatory requirements, considering any enquiry or application you make to us and providing services to you, performing administrative functions, conducting customer satisfaction research and telling you about our other products and services.
You may inform us at any time that you do not want us to advise you about other products and services.
The following non-personal information (i.e. clickstream data) is automatically recorded by the site’s web server for statistical and system administration purposes only:
- your server address;
- your top level domain name (e.g. .com, .au, .gov);
- the date and the time of your visit to the site;
- the pages you accessed and downloaded;
- the address of the last site you visited;
- your operating system;
- the type of browser you are using.
To the extent that this data could make you identifiable, Tours of Tuscany Pty Ltd will not attempt to identify individuals from the records the server automatically generates unless that is necessary to investigate a breach of law or regulation.
Copies of correspondence sent from the web site, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.
Disclosure of personal information
Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities.
We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.
We will not disclose your personal information to a third party without your consent, unless we are required to do so by law or other regulation.
The information we provide to other organisations will be strictly limited to what is required to provide the service or comply with the law.
We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies.
Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.
We take all appropriate steps to prevent misuse, loss, unauthorised access to, and modification or disclosure of your personal information.
We will not be held responsible for events arising from unauthorised access to your personal information.
Links to other sites
Where we provide links to Web sites outside of our web sites, as well as to third party Web sites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that Web site and its privacy statement.
We are happy to answer any further questions you may have about our management of your personal information.
Further Privacy Information
For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s web site.