Terms and conditions
INCLUDED IN tour cost:
- Twin share villa accommodation.
- All continental breakfasts, most light lunches (e.g. panini/pizza/salad), and all dinners for the duration of the tour. One/two glasses of wine with dinner.
- All transfers to local train station on arrival and departure days.
- Transfers to and from the local train station or Cortona on tour free days.
- Refer to specific tour.
NOT INCLUDED IN TOUR cost:
- Airport taxes
- Travel insurance.
- Entry fees to museums/galleries and other places wherever entry fees apply
- All lunches and meals not specifically listed above.
- All personal expenditure.
- Refer to specific tour.
Transfer from Rome or Firenze Airports or Train Stations. Visit to Wellness Centre. Cooking Classes. Additional day tours. Activities beyond the specified tours listed on this website are subject to additional costs.
ARRIVAL AND DEPARTURE TIMES:
All tours are based on a Saturday to Saturday stay with us:
- Check IN: 4.00 pm
- Check OUT: 10.00 am
Our tour groups have been designed for a group of no more than 12 people per week to ensure that client needs and enjoyment is always our top priority.
Tours and tariffs are subject to change.
PRICES, DEPOSITS, AND PAYMENTS:
Prices shown are per person, twin share. Single supplement of $200 applies.
25% deposit of the overall tour cost, or as listed on the tour documentation, is required at the time a booking is confirmed. No booking will be reserved until the prescribed deposit is received.
Balance of the payment will be due within 30 days of booking confirmation.
Deposits and balance of payments are accepted by electronic funds transfer or credit card via Paypal. Bank details are incorporated on this website on the “make a payment” page and also on the invoice which will be forwarded to you upon confirmation of your tour.
CANCELLATIONS AND REFUNDS:
All tours, travel arrangements and accommodations are secure from the time of confirmation of booking. Consequently a cancellation fee will apply on all cancellations.
If you cancel your tour reservation for any reason, your first deposit of 25% is non-refundable. A cancellation more than 60 days before tour starting date: 60% of the outstanding balance of the tour cost is refundable.
A cancellation more than 30 days but less than 60 days before tour starting date: 50% of your total tour cost is refundable for physician documented emergency medical reasons or for police documented cases of accident, flood, fire, or crime. Cancellations less than 30 days from the tour start date, a cancellation fee equal to 100% of the tour cost will apply.
We do not provide refunds for: non-medical personal problems; air carrier delays or cancellations; inability to obtain passports; business problems or emergencies; etc.
In the unlikely event that we would cancel your tour, you would be entitled to a 100% refund within 2 weeks of the tour cancellation date.
You are required to purchase your own travel insurance to cover cancellation coverage, airline tickets, trip delay, lost luggage or any potential medical expenses.
Please note that travellers on Tours of Tuscany tours must have comprehensive travel insurance. We will require evidence including policy number, insurers name and emergency contact number before we finalise your booking.
You are allowed one suitcase and one carry-on bag. If you exceed this limit there may not be space in the vehicle to transport your excess luggage and it will be at your own expense to have it transported. We suggest that you bring a day pack for carrying water, guide books, jacket, rain gear, etc.
LEVEL OF FITNESS:
Most medieval towns were built as hilltop fortifications and many streets are cobblestone, some with inclines.
Although our tours are leisurely paced there is a certain amount of walking involved daily. Comfortable shoes are recommended.
Age is not important as long as you are physically fit. Our tours are not suited for anyone who has serious problems with knees, back or heart.
Single travellers are provided a private apartment. The additional single supplement cost will apply.
Our recommended tours and dates, as listed on our web site, are guaranteed once a booking is confirmed. Your additional expenses will be for non-included meals, moderate tipping where appropriate, and personal sightseeing or shopping.
LIMIT OF LIABILITY:
No responsibility is accepted for any loss, expense, accident, injury, or damage to any person or property due to the actions or omissions of any person, or any cause, including but not limited to acts of God, acts of terrorism, war, strikes, defects in machinery, breakdown of equipment, weather, quarantine, negligence, loss of baggage, or other causes beyond our control, such losses being the responsibility of the guest.
MEMBERSHIP ON TOUR:
Tours of Tuscany Pty Ltd reserves the right to accept, reject, or not retain any person as a tour participant whose condition or general deportment impedes the operation of the tour or, in the opinion of the tour manager, affects the rights and enjoyment of other guests. A guest not retained on tour shall have no cause for complaint or refund, and shall bear any and all extra expenses that ensue.
All information on this website is, to the best of our knowledge, correct. However, we reserve the right to make changes in accommodations, visits, and itineraries at any time should it become necessary or desirable. Delays or itinerary changes caused by strikes, bad weather, traffic, or other unforeseen circumstances are beyond our control and we are not obliged to pay guests compensation.
Our tours are not pet friendly.